What People Are Saying.
“It was a pleasure to work with Regent Homes Affiliate Broker, Tom Plahuta, on the purchase of my new home in Lenox of Smyrna. Tom was always pleasant and easy to work with. I love my new home and the neighborhood!”
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Home Care & Service Manual
At Regent Homes, customer service is more than a philosophy, it is a commitment backed by action. We want to be sure that your experience as a Regent Homes Homeowner is a positive one. We have a long history of excellent customer service that continues, as you own your home.
As part of our customer service we’ve put together a collection of helpful resources to help guide you in obtaining information on warranty service and home care. Below is a copy of the table of content page from the manual. This page in the manual includes the page number where the specific information can be found in the manual. Just click on the link below to Our Home Care and Service Manual and follow the guidelines and instructions.
Download Manual Link
Section I: Customer Service Information
- Customer Service Procedures
- Guidelines for Emergency Service
- Warranty Procedures
Section II: Mechanical
- Heating and Air Conditioning
- Plumbing System
- Electrical System
Section III: Home Care and Maintenance Recommendations
- Home Owner Maintenance List
- Foundation & Concrete
- Termite Protection & Pest Control
- Interior Paint & Services
- Exterior Paint
- Vinyl Siding
- Vinyl Floors
- Hardwood Flooring
- Carpet
- Cleaning Stains
- Ceramic Tile and Marble
- Formica
- Bathtub Use and Care
- Acrylic Sink and Tub Surfaces/Basic Repairs
- Stainless Steel Sinks
- Moen Faucets
- Polished Brass
- Light Fixtures
- Shower Doors
- Windows Screens
- Roofing
- Yard Grading/Landscaping/Tree Maintenance
- Wood Decks
- Cleaning Tips
